The leading Inishowen-based business process outsourcer, Forward Emphasis International (FEI), is recruiting for a number of positions in its Insurance Services Department based at its head office in Malin Head.

The roles include the position of Customer Service & Sales Advisor. Candidates should have excellent communication skills and a positive attitude. You must also enjoy working as part of a team.

As a Customer Service & Sales Advisor, you will be involved in delivering excellent customer service while achieving set sales targets in the insurance market. CIP/APA/CII accreditation is advantageous, but not essential.

FEI is also recruiting for the position of Insurance Claims Processors. Candidates should have strong attention to detail, excellent organisational and time management skills, and the ability to work well to targets.

As an Insurance Claims Processor, you will manage insurance claims through to settlement while providing excellent customer service. CIP/APA/CII accreditation is advantageous, but not essential.

Full training is provided for both roles. FEI offers a base salary plus on-target bonuses. Other benefits include training bursaries towards the attainment of professional insurance qualifications, 10 percent discounts on insurance products, and regular staff entertainment events.

In addition to the above positions, FEI are also recruiting for the following roles:

  • IT Support Technician
  • MI and Reporting Specialist.

    To apply for any of the positions, email a CV and cover letter to [email protected].

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