Donegal Councillor Nicholas Crossan (Independent) has urged the HSE to secure an alternative clinic for Buncrana “without delay.”
The HSE clinic premises in Buncrana’s Main Street were extensively damaged in a malicious fire in the early hours of December 31.
Speaking to Donegal Now, Cllr Crossan said: “The HSE has advised me that its clinics, which normally operate from 10a Lower Main Street, Buncrana, will not be running from this location for the foreseeable future.
“Due to the fact that the HSE has advised service users not to present at the premises for any scheduled appointments, I am calling on the HSE to secure an alternative clinic for Buncrana.
“The HSE has advised me that alternative clinic locations are being sought and service users will be contacted as soon as possible regarding further appointments.
“The services affected are Speech & Language Therapy, Clinical Psychology, Paediatric Occupational Therapy, Paediatric Physiotherapy, Early Intervention Team, Adult Social Work, Ophthalmics, Child & Adolescent Mental Health Services, and Community Palliative Care,” said Cllr Crossan.
Cllr Crossan said the HSE has apologised for the “delay and disruption” to services arising from the fire.
He has also received assurances from the HSE that all existing appointments will be facilitated without “undue delay.”
Councillor Crossan also confirmed that he was making contact with the Minister of Health Simon Harris TD so the resources could be identified to secure alternative local so that clinics could get back on track.
He added: “The HSE has informed me that until a replacement premises is identified through Property Management, then each service that had operated from 10a, has a variety of arrangements in place with services located in a variety of locations in Inishowen and Letterkenny.
“The same service will likely have different locations for different clinicians. Service users have mostly been contacted regarding alternative arrangements and locations but there has been some difficulty due to water damage to IT equipment and limited access to files.
“Any queries can be directed to: Telephone: 0749361044 and the service user will be advised of the arrangement for the service clinician about which they are enquiring. If the arrangement is not known by staff operating that number, the message will be forwarded to the relevant service manager or clinician.
“The HSE has said, however, that communication is difficult at the minute because not all staff currently have access to email due to IT equipment damage and a lot of staff would not necessarily have had mobile phones assigned. However, the HSE is making every effort to have messages followed up promptly,” said Cllr Crossan.
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